New troubleshooting form
It's an important goal for us to provide excellent and high-level customer service. Certainly, we try to ensure you get a tested, perfectly functioning TURTLE SMART TTL converter or MANUAL trigger, but sometimes a problem can occur or you simply need advice. We are continuously working on improving our troubleshooting service, and to make communication easier we created a special form for reporting any kind of problems. By using this form you can be sure you provide us all the necessary information about the problem you experienced, and about the specific TURTLE unit which lets us start troubleshooting immediately.